Hospitality Services Hands-On Training

Hospitality Services Hands-On Training

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Author: van Rooyen

ISBN: 978-1920203856

 

This book deals with some of the introductory topics of psychology.  Learners are trained to think analytically and are encouraged to apply this knowledge by looking at their own personal thought patterns and behaviour.

A quote from the DOE screener report:

" The content of this book is written in a very accessible and learner-friendly way. Difficult concepts are well explained. The book uses many tools to make learning easy."


   


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